FirstEnergy Corp.

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General Information
Description of AgencyFirstEnergy (NYSE: FE) is a diversified energy company dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems and a diverse generating fleet with a total capacity of more than 20,000 megawatts.
MissionAt FirstEnergy, we’re committed to maintaining reliable electric service for our customers. It's a responsibility we take seriously.
HistoryFirstEnergy Corp. was formed in 1997 through the merger of Ohio Edison Company and Centerior Energy Corporation. Through this merger, FirstEnergy became the holding company for Ohio Edison and its Pennsylvania Power Company subsidiary, as well as The Cleveland Electric Illuminating Company and The Toledo Edison Company.

At that time, FirstEnergy was the 11th largest investor-owned electric system in the nation, based on annual electric sales of 64 billion kilowatt-hours, with total assets of nearly $20 billion. Based in Akron, Ohio, the new company employed some 10,000 employees, served 2.2 million customers within 13,200 square miles of northern and central Ohio and western Pennsylvania, and had approximately 12,000 megawatts of generating capacity.

FirstEnergy nearly doubled its revenue to more than $12 billion and customers served to more than 4.3 million when it merged with the former GPU, Inc., based in Morristown, N.J., in 2001. GPU served 2.1 million customers in a 24,000 square-mile service area in Pennsylvania and New Jersey through its three operating companies: Metropolitan Edison Company, Pennsylvania Electric Company, and Jersey Central Power & Light Company.

In 2011, FirstEnergy completed a merger with Allegheny Energy, a Greensburg, Pa.-based company that served 1.6 million customers in Pennsylvania, West Virginia, Maryland and Virginia. The merger more than doubled FirstEnergy's highly efficient, supercritical coal capacity and provided opportunities for the company to grow and expand into new markets with a stronger, more focused competitive operation.
Today, FirstEnergy is one of the nation's largest investor-owned electric systems based on the number of customers served.
Geographic AreaCambria County, Johnstown
Hours of OperationMonday through Friday: 8:00 AM – 6:00 PM
Contact Information
Contact's NamePenelec Contact Center
Contact's Phone1-800-545-7741
Mailing Address 176 South Main Street
Mailing City, State, ZipAkron, Ohio 44308
Main Phone1-800-545-7741
Web Address
Director Information
Director's NamePenelec Contact Center
Director's Phone1-800-545-7741
Additional Information
Date Update SentApr
Type of Update Sente-mail
Update response recdYes
Affiliated Programs and Services
This Agency: FirstEnergy Corp.
Affiliated Programs: Penelec- Cambria County
Affiliated Services: FirstEnergy Corp. Critical Customer Care Program
FirstEnergy Corp. Customer Assistance & Referral Evaluation Services
FirstEnergy Corp. Equal Payment Plan
FirstEnergy Corp. Military Deferred Bill Payment Program
FirstEnergy Corp. Pennsylvania Customer Assistance Program
FirstEnergy Corp. Third Party Notification
FirstEnergy Corp. WARM