Peoples Natural Gas


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Data Provided By
United Way of Allegheny County United Way of Allegheny County
General Information
Description of ProgramPeoples Natural Gas Customer Assistance Program (CAP) is a special payment arrangement for people who meet income
guidelines and are having trouble paying their bill. CAP participants make affordable payments based on a percent of their income and family size.

LIURP is designed to help eligible CAP customers who have had problems coping with high gas bills. A team of “energy auditors” visits the home and thoroughly inspects it from the basement to the attic to find where heat is escaping and where cold air is entering the home. Measures that provide the greatest energy savings will be installed and
may include: heating system improvements, attic and wall insulation, and caulking and weather-stripping.

The CARES program helps customers who have a true inability to pay their utility bills and who are facing other problems as well. Customer Relations Specialists review the
customer’s situation and provide referral information to the customer, and to the customer’s family, about agencies that may be able to help the customer such as fuel assistance programs and social service agencies.
LocationAllegheny
Geographic AreaAllegheny, Armstrong, Blair, Beaver, Butler, Cambria, Clarion, Fayette, Greene, Indiana, Lawrence, Mercer, Somerset, Washington, Westmoreland, and Venango counties
 
Contact Information
Physical Site Address 1375 North Shore Place
Physical Site Address 2Suite 600
Physical Site City, State, ZipPittsburgh, PA 15212-5322
Mailing Address 1PO Box 535323
Mailing City, State, ZipPittsburgh, PA 15253-5353
Main Phone800-764-0111
Web Addresshttp://www.equitablegas.com/default.aspx
 
Additional Information
Update Contact User ID257402
 
Affiliated Agency and Services
Affiliated Agency:
Peoples Natural Gas
This Program: Peoples Natural Gas
Affiliated Services: Peoples Natural Gas - Customer Assistance Program (CAP)
Peoples Natural Gas - Customer Assistance Referral Evaluation Service (CARES)
Peoples Natural Gas - Gas Service Provider
Peoples Natural Gas - Low Income Usage Reduction Program (LIURP)
Peoples Natural Gas - Peoples Emergency Furnace/Service Line Repair Program