United States Department of Veterans Affairs - Information and Referral Hotlines


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General Information
Description of ProgramNational Caregiver Support Line serves as a primary resource and referral center to assist those who provide care for veterans living with the effects of war, disability, chronic illness, or aging. The National Call Center for Homeless Veterans assists homeless Veterans and their families, VA Medical Centers, federal, state and local partners, community agencies, service providers and others in the community. Callers will be connected to trained hotline staff who will conduct a brief screen to assess needs; homeless veterans will be connected with the Homeless Point of Contact at the nearest VA facility; family members and non-VA providers calling on behalf of a homeless Veteran will be provided with information regarding the homeless programs and services available.
Intake ProcedureApply for your VA benefits at your Local Regional Offices: VA regional offices can assist you with filing the appropriate VA forms.Also, to apply for a specific benefit, visit Applying for Benefits. In addition, VSO's (Veteran Service Organizations) can assist you as well by answering general questions and even petitioning on your behalf for services they believe you are qualified to receive.
 
Client Information
EligibilityYou may be eligible for VA benefits if you are a: veteran; veteran's dependent; surviving spouse, child or parent of a deceased veteran; uniformed service member; present or former reservist or National Guard member.
 
Availability
Hours of Operation24/7
 
Contact Information
Physical Site Address 1400 Fort Hill Ave.
Physical Site Address 2Canandaigua VA Medical Center
Physical Site City, State, ZipCanandaigua, NY 14424
Main Phone877-424-3838
Hotline PhoneVeterans Crisis Line: 1-800-273-8255 (Press 1) or text Get Help NOW to 838255
Other Phone855-260-3274 Caregiver Hotline
Web Addresshttp://www.va.gov
 
Affiliated Agency and Services
Affiliated Agency:
United States Department of Veterans Affairs
This Program: United States Department of Veterans Affairs - Information and Referral Hotlines
Affiliated Services: United States Department of Veterans Affairs - Caregiver Support Line
United States Department of Veterans Affairs - National Call Center for Homeless Veterans and Project CHALENG
United States Department of Veterans Affairs - Veterans Crisis Line
United States Department of Veterans Affairs - Women Veteran's Call Center