Customer Assistance Programs

Send the URL of this program profile via SMS text message.
Enter Phone Number:
(Full US mobile number of recipient, eg. 1-303-555-1234) 

Data Provided By
2-1-1 SEPA 2-1-1 SEPA - 2-1-1 SEPA
General Information
Description of ProgramWe understand there are times when customers are temporarily unable to pay their UGI bill. If this happens to you, please contact the UGI Customer Information Center. UGI is committed to helping those customers who make a sincere effort to pay their bills. Our representatives want to assist customers by providing information on a variety of energy assistance programs, referrals to local agencies, participation in fuel funds, or establishing payment arrangements.
Geographic AreaVenango, Clarion, Forest, McKean, Potter, Clearfield counties
Helpful TipsServices offered:
CAP – Customer Assistance Program
LIURP – The Low Income Usage Reduction Program
Operation Share Fuel Fund
CARES – Customer Assistance and Referral Evaluation Services
LIHEAP – Low Income Home Energy Assistance Program. 1-800-UGI-WARM.
Client Information
EligibilityLink for Income Guidelines:
Hours of OperationM-F: 8 AM - 5 PM | OPEN 24/7 FOR EMERGENCIES
Contact Information
Physical Site City, State, ZipLock Haven, PA 17745
Mailing Address 1P.O. Box 508
Mailing City, State, ZipLock Haven, PA 17745
Main Phone800-652-0550
Hotline Phone800-276-2722
TDD Phone800-654-5984
Other Phone800-652-0550
Web Address
Director Information
Director's NameJoe Swope
Director's PositionCommunications Director
Affiliated Agency and Services
Affiliated Agency:
UGI Central Penn Gas
This Program: Customer Assistance Programs
Affiliated Services: Customer Assistance and Referral Evaluation Services CARES-UGI Central Penn Services
Customer Assistance Program CAP-UGI Central Penn Gas
Due Date Extension Program-UGI Central Penn Gas
Energy Conservation Program-UGI Central Penn Gas
Low Income Usage Reduction Program / Weatherization LIURP-UGI Central Penn Gas
Natural Gas Service-UGI Central Penn Gas
Operation Share Energy Fund-UGI Central Penn Gas