UPMC Altoona Specialized Information and Referral

UPMC Altoona Behavioral Health Services


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Data Provided By
Contact ALTOONA
General Information
Description of ServiceMaintains information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.
Urgent Services ProvidedThe Access Center is open from 8 a.m. to 4 p.m. Monday through Friday by calling (814)889-2279 or 1-800-540-4690. Any contact after regular hours is handled by the Community Crisis Center, which is a component of the Access Center. The Crisis Center is available 24 hours a day to respond to emergencies at the same phone numbers listed above.
LocationBlair
Geographical AreaBlair County; surrounding counties
Facility/ADA AccessYes for entrance to building, within building and restrooms.
Intake ProcedureWhat is the Access Center?The Access Center is the central point of contact for the Blair County MH/MR/D&A Program to arrange services for persons experiencing mental illness and/or drug or alcohol problems. The Access Center serves all persons receiving county funding, state Medical Assistance and those with private-pay insurance coverage for these services. It also serves as a free source of information and referral. What Does the Access Center Do? The Access Center is a telephone-managed center that offers confidential and easy access to the mental health services and drug and/or alcohol services that are offered by county contracted treatment providers. How Do I Get an Appointment for Treatment? The Access center does not treat persons, but will determine the type of services needed, and will link consumers with their choice of providers. Generally, triage staff of the Access Center will arrange an appointment for the consumer with the provider of choice at the time of contact. Anyone needing mental health or drug and alcohol services may call the Access Center at (814)889-2279 or (800) 540-4690. What Do I Need to Say When I Call? Please be prepared to offer a summary of the problem you or the person you are referring is experiencing. The Access Center staff member, who is clinically-trained, will determine the least restrictive, clinically appropriate level of treatment. The Access Center staff will ask you to choose the provider of that service and will make an appointment for you with that chosen provider. When you call, please have your insurance information along with demographic (age, gender, etc.) information available. For example, your insurance card or medical assistance card. Services are provided to all age groups and are available on a sliding scale based upon your ability to pay.
 
Availability
Hours of Operation 8:00AM-4:00PM, Monday through Friday
Contact Information
 
Contact's Name Mr. Mark Frederick
Contact's Position Access and Utilization Director
Contact's Phone 814-889-2572
Contact's Email frederickmr@upmc.edu
Physical Site Address 1 620 Howard Avenue
Physical Site Address 2 Altoona Hospital Campus
Physical Site City, State, Zip Altoona, PA 16601
Main Phone 814-889-2141
Other Phone 814-889-2141
Fax 814-889-7999
Web Address www.upmcaltoona.org
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: UPMC Altoona
Affiliated Program: UPMC Altoona Behavioral Health Services
This Service: UPMC Altoona Specialized Information and Referral
 
Taxonomy Postings
Posted to Categories: Specialized Information and Referral (TJ-3000.8000)