Customer Assistance & Referral Evaluation Service (CARES)

PPL Electric Utilities


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Data Provided By
CONTACT Helpline
General Information
Description of ServiceCARES representatives assist customers who cannot pay the full amount of their electric bill due to temporary hardships. Through CARES, you may receive workable payment agreements, energy conservation tips and referrals to other community programs.
LocationDauphin
Geographical AreaCumberland, Dauphin, Perry
Helpful TipsAssistance with PPL bills.
 
Client Information
Target PopulationLow-Income
Age GroupAdults
GenderEither
EligibilityPPL customer with verifiable sudden and temporary hardship which prevents payment of PPL bills.
 
Fees or Charges
Types of FeesNone
 
Availability
Hours of Operation Monday-Friday 8:00am-5:00pm
Contact Information
 
Contact's Phone 800-342-5775
Physical Site Address 1 1801 Brookwood Street
Physical Site City, State, Zip Harrisburg, PA 17104
Mailing Address 1 1801 Brookwood Street
Mailing City, State, Zip Harrisburg, PA 17104
Main Phone 800-342-5775
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: PPL Electric Utilities
Affiliated Program: PPL Electric Utilities
This Service: Customer Assistance & Referral Evaluation Service (CARES)
 
Taxonomy Postings
Posted to Categories: Electric Service Payment Assistance (BV-8900.9300-180)