Customer Assistance & Referral Evaluation Service (CARES)
PPL Electric Utilities
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Description of Service
CARES representatives assist customers who cannot pay the full amount of their electric bill due to temporary hardships. Through CARES, you may receive workable payment agreements, energy conservation tips and referrals to other community programs.
Cumberland, Dauphin, Perry
Assistance with PPL bills.
PPL customer with verifiable sudden and temporary hardship which prevents payment of PPL bills.