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Description of Service
The Free Quitline is staffed by a group of clinically trained counselors. Callers are assessed for their readiness to quit and given counseling options. Counselors then offer up to five pro-active counseling sessions to smokers who are ready to make a serious attempt to quit.
Counselors also provide active listening to callers, educational information, and referral to other healthcare professionals if needed, prescription advice for action, social reinforcement, skill training, and encouragement for expressions of thoughts and feelings.