LIHEAP Crisis Program - Liberty District

LIHEAP Crisis Program

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Data Provided By
PA211 PA211
General Information
Description of ServiceHelps those whose utility service is off, who are out of fuel (kerosene, oil, coal, wood), or who need a furnace repair. LIHEAP helps low income households through energy assistance grants which are sent directly to the utility/fuel company and credited on the bill. Emergency assistance for heating system failure is available 24 hours a day.
Geographical AreaAllegheny County
Intake ProcedureWalk in. Applications should contact their local county assistance office >Click here to download application.
Intake RequirementsApplicants must provide proof of their heating emergency, such as a letter from the utility company stating that the utility has been shut off, proof of social security numbers for all household members, and proof of gross income for a minimum of the last 90 days (more in some situations) for all household members. Proof of income for the last 30 days is required for fixed income clients, such as Social Security or Cash Assistance recipients.
Helpful TipsIn Allegheny County, LIHEAP/Crisis applications should be mailed to:
PO Box 23370
Pittsburgh, PA 15222

Applications can be faxed to 412-565-0107.

Applications can be dropped off at and questions answered at the East Liberty Office of the Allegheny County Department of Public Welfare:
5947 Penn Avenue, 4th Floor
Pittsburgh, PA 15206
412-645-7400 or
(Entrance at Kirkwood Street at North Highland Avenue; 7:30am to 5:00pm)
Client Information
EligibilityIn order to qualify for LIHEAP Crisis, an applicant must have an emergency situation caused by the utility service to the home being turned off and locked, being without fuel, having broken heating equipment or leaking lines that must be fixed or replaced and have a household income at or less than 150 percent of the federal poverty income level. For a family of two, this is an annual income no greater than $22,065. Click here to see additional eligibility information for this program.
Hours of Operation Weekdays, 7:30am to 5:00pm
Contact Information
Physical Site Address 1 332 Fifth Avenue
Physical Site Address 2 Suite 300
Physical Site City, State, Zip Pittsburgh, PA 15222
Main Phone 412-565-2652
Emergency/After Hours Phone 866-857-7095 LIHEAP Hotline
Fax 412-565-5088
Web Address
Affiliated Agency, Programs, and Services
Affiliated Agency: Pennsylvania Department of Human Services
Affiliated Program: LIHEAP Crisis Program
This Service: LIHEAP Crisis Program - Liberty District
Taxonomy Postings
Posted to Categories: Electric Service Payment Assistance (BV-8900.9300-180)
Furnace Maintenance/Repair (PH-3300.2750-220)
Gas Service Payment Assistance (BV-8900.9300-250)
Heating Fuel Payment Assistance (BV-8900.9300-300)