Call 877-272-7337 or submit an online request at their website.
When calling the Red Cross, be prepared to provide as much of the following information about the service member as is known: Full legal name, Rank/rating, Branch of service, Social Security number, Date of birth, Military unit address, Information about the deployed unit and home base unit (for deployed service members only), Who the emergency is about (immediate family member only).
If you are currently, or if you are calling about:
Anyone on active duty in the Army, Marines, Navy, Air Force or Coast Guard,
An activated member of the Guard and Reserve of all branches of the U.S. Armed Forces,
An immediate family member or dependent of anyone in the above categories,
A military retiree or the retiree’s spouse or widow(er)