First Energy - West Penn Power - Pennsylvania Customer Assistance Program

First Energy - West Penn Power


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Data Provided By
United Way of Berks County
General Information
Description of ServicePCAP helps residential customers maintain electric service and eliminate their past-due balance by offering a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full. PCAP participants also are automatically enrolled in the Equal Payment Plan (EPP) – a budget plan that provides the ability to make consistent monthly payments. Enrollment in the EPP is a requirement for PCAP.
LocationWestmoreland
Geographical AreaAdams, Allegheny, Armstrong, Bedford, Butler, Cameron, Centre, Clarion, Clinton, Elk, Fayette, Franklin, Fulton, Greene, Indiana, Jefferson, Lycoming, McKean, Potter, Somerset, Washington, Westmoreland
 
Client Information
Target PopulationLow-Income
Age GroupAdults
GenderEither
Languages SpokenEnglish, Interpreter may be available upon request.
Income NotesMust be at or below 150% of the Federal Poverty Income Guideline
Driver's LicenseNot Required
EligibilityMust have an active residential electric account.Must have a gross household income at or below 150% of the Federal Poverty Income Guidelines.Must provide annual verification of income and identification of all household members.Must participate in LIHEAP and WARM, if eligible.The person whose name is on the account must live in the home.
 
Fees or Charges
Types of FeesService is provided at no cost.
Capacity LimitationsNone
Wait ListNone
 
Availability
Hours of Operation Monday - Friday, 8:00 AM - 4:30 PM
Contact Information
 
Physical Site Address 1 800 Cabin Hill Drive
Physical Site City, State, Zip Greensburg, PA 15601
Main Phone 888-282-6816
Web Address https://www.firstenergycorp.com/content/customer/help/billingpayments/assistance_serviceprogram/west_penn_power.html
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: First Energy
Affiliated Program: First Energy - West Penn Power
This Service: First Energy - West Penn Power - Pennsylvania Customer Assistance Program
 
Taxonomy Postings
Posted to Categories: Electric Service Payment Assistance (BV-8900.9300-180)