Duquesne Light - Customer Assistance Program

Duquesne Light - Customer Assistance Programs


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Data Provided By
United Way of Allegheny County
General Information
Description of ServiceProvides needed assistance to low-income, payment-troubled customers at or below 150% of the Federal poverty level and a demonstrated or expressed inability to pay their electric service bill. A major benefit to customers who faithfully meet their monthly CAP payment arrangement is complete forgiveness of their indebtedness to Duquesne Light Company. Customers who are successfully enrolled in the program are allowed to pay a reduced monthly amount, based on the amount of household income and size.
LocationAllegheny
Geographical AreaAllegheny, Beaver
Intake ProcedureCall.
Intake RequirementsProof of all household income and list of residents and household expenses.
 
Client Information
Target PopulationLow-Income
Languages SpokenTranslators available on request
EligibilityLow-income, payment-troubled customers at or below 150% of the Federal poverty level and a demonstrated or expressed inability to pay their electric service bill.
 
Fees or Charges
Types of FeesNone
 
Contact Information
Unable to plot address.
Main Phone 888-393-7600
Web Address https://www.duquesnelight.com/forYourHome/saveEnergyAndSaveMoney/AssistanceHelpForYourEnergyNeeds/CustomerAssistanceProgram.cfm
 
Additional Information
Update Response ReceivedYes
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: Duquesne Light
Affiliated Program: Duquesne Light - Customer Assistance Programs
This Service: Duquesne Light - Customer Assistance Program
 
Taxonomy Postings
Posted to Categories: Electric Service Payment Assistance (BV-8900.9300-180)
Weatherization Programs (BH-3000.1800-950)