Penn Power - Customer Assistance & Referral Evaluation Services Program (CARES)

Penn Power

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Data Provided By
United Way of Berks County
General Information
Description of ServiceCARES provides assistance on a short-term basis to payment-troubled residential customers. Based on individual circumstances, company CARES representatives make referrals to social agencies and provide information on appropriate company and/or external programs. CARES is available to:

* Any customer 60 years of age or over
* A handicapped or disabled customer
* A seriously ill customer
* a customer with a seriously ill family member who resides in the household
Geographical AreaAllegheny, Beaver, Butler, Crawford, Lawrence, Mercer
Helpful TipsCustomers receiving LIPURP assistance from First Energy are not eligible for Dollar Energy funds.
Client Information
Target PopulationLow-Income
EligibilityClick here to see information on Penn Power energy assistance programs.
Contact Information
Physical Site Address 1 920 North Cedar Street
Physical Site City, State, Zip New Castle, PA 16102
Main Phone 800-207-9276
TDD Phone 800-654-5984
Web Address
Affiliated Agency, Programs, and Services
Affiliated Agency: First Energy
Affiliated Program: Penn Power
This Service: Penn Power - Customer Assistance & Referral Evaluation Services Program (CARES)
Taxonomy Postings
Posted to Categories: Electric Service Payment Assistance (BV-8900.9300-180)
Weatherization Programs (BH-3000.1800-950)