People's TWP (T.W. Philips) Customer Assistance (CAP, CARES, Wise Choice)

People's TWP (TW Philips) Customer Assistance Programs (CAP, CARES, Wise Choice)


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Data Provided By
United Way of Allegheny County
General Information
Description of ServiceEnergy Help Fund (EHF): May allow a qualified low income residential customer to obtain a discounted monthly payment for their gas bill. Other benefits of the EHF Program may include reduced rates and credits toward past due balances when monthly payments are made on or before each monthly bill payment date.

CARES: The Customer Assistance and Referral program (“CARES”) may be able to help customers who are experiencing a temporary hardship by referring those customers to assistance programs specific to the customer's need.

Wise Choice Weatherization Program: This program may help reduce the gas usage of your home so that you may have lower monthly utility bills. A qualified home may receive a wide range of free services including but not limited to: installation of attic and wall insulation, door sweeps, caulking and weather stripping, furnace or boiler inspection and tune-up and a water tank inspection. A comprehensive energy audit and inspection of the home may be performed as well. The inspector will even advise you about many energy savings tips.
LocationButler
Geographical AreaButler, Allegheny, Beaver, Westmoreland, Armstrong
Intake RequirementsClick here to see information on People's TWP customer assistance programs.
 
Client Information
Target PopulationLow-Income
EligibilityFor the Energy Help Fund (CAP), income eligibility 150% of the federal poverty level: $1,397 for one person household, add $495 for each additional household member.

For LIURP: income eligibility 300% of the federal poverty level: $2,793 for one person household, add $990 for each additional household member. Must use more than 120 MCF annually, and must have had service for 12 consecutive months or more. If not homeowner, must have landlord's written permission.
 
Availability
Hours of Operation Office hours 8:00 A.M. to 5:00 P.M.; weekdays
Contact Information
 
Physical Site Address 1 205 North Main Street
Physical Site City, State, Zip Butler, PA 16001
Mailing Address 1 P.O. Box 37745
Mailing City, State, Zip Philadelphia, PA 19101-5045
Main Phone 1-800-222-5101
TDD Phone 1-800-442-7546
Other Phone 1-888-GAS-SEEK (1-888-427-7335)
Web Address http://www.twphillips.com/customer/SpecialPrograms.aspx?type=Services
 
Additional Information
Update Response ReceivedYes
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: People's TWP (TW Philips) Gas and Oil
Affiliated Program: People's TWP (TW Philips) Customer Assistance Programs (CAP, CARES, Wise Choice)
This Service: People's TWP (T.W. Philips) Customer Assistance (CAP, CARES, Wise Choice)
 
Taxonomy Postings
Posted to Categories: Gas Service Payment Assistance (BV-8900.9300-250)
Gas Service Payment Assistance (BV-8900.9300-250)
Weatherization Programs (BH-3000.1800-950)