Holy Family Institute Duquesne Light Utility Assistance Program - East Liberty / Homewood
Holy Family Institute Utility Assistance Programs
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Data Provided By
United Way of Allegheny County
Description of Service
Provides access the Duquesne Light Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.
The following are needed:
Proof of income for all household members for the last 30 days,
Social Security cards of all household members,
A current bill or the address that the applicant is moving to if in need of help with a deposit,
If claiming no income, the applicant must call 412-361-2583 between 1:30pm to 4:00pm to receive information,
The person named on the bill must come in to apply.
Only 20 appointments per day, so please arrive by 11:00am.
Walk-ins are accepted two days per week for current CAP customers needing re-certification ONLY.