Holy Family Institute Duquesne Light Utility Assistance Program - McKeesport

Holy Family Institute Utility Assistance Programs

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Data Provided By
United Way of Allegheny County
General Information
Description of ServiceProvides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.
Geographical AreaAllegheny
Intake ProcedureWalk-in only.
Intake RequirementsThe following documents are needed:
  • Proof of income for all household members for the last 30 days,
  • Social Security cards of all household members,
  • A current bill or the address that the applicant is moving to if in need of help with a deposit,
  • If claiming no income, the applicant must fill out paperwork on-site,
  • The person named on the bill must come in to apply.
Client Information
Target PopulationLow-Income
EligibilityDuquesne Light customers.
Fees or Charges
Types of FeesFree.
Hours of Operation Walk-ins: Tuesday and Thursday 9:00am to 12:00pm
Contact Information
Unable to plot address.
Contact's Name Sondra Brown
Physical Site Address 1 4314 Walnut Street
Physical Site Address 2 Olympia Shopping Center, Unit 172
Physical Site City, State, Zip McKeesport, PA 15132
Main Phone 412-896-4314
Other Phone 412-766-4030 Holy Family main number
Fax 412-896-4322
Web Address www.hfi-pgh.org/what-we-do/utility-assistance
Additional Information
Update User ID241593
Affiliated Agency, Programs, and Services
Affiliated Agency: Holy Family Institute
Affiliated Program: Holy Family Institute Utility Assistance Programs
This Service: Holy Family Institute Duquesne Light Utility Assistance Program - McKeesport
Taxonomy Postings
Posted to Categories: Electric Service Payment Assistance (BV-8900.9300-180)
Gas Service Payment Assistance (BV-8900.9300-250)