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The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 3035 Tyler Ave., El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

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Taxonomy Code: BV-9000

Companies that provide natural gas, electric, water or telephone services to business and residential customers. Also included are companies that provide propane/home heating oil or other similar energy alternatives. In areas where power deregulation has occurred and unbundled service is available, customers can choose to purchase electricity and/or natural gas from a variety of competing sources while maintaining their current delivery arrangements. Choices are also available in local and long distance telephone service.

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There are 5 matching records.
Service NameDescriptionLocationProgramAgency
FirstEnergy Corp. Critical Customer Care ProgramThis program identifies customers who use certain electrically operated life sustaining equipment in their home and helps these customers prepare for planned and unplanned power outages. CambriaPenelec- Cambria CountyFirstEnergy Corp.
FirstEnergy Corp. Customer Assistance & Referral Evaluation ServicesThis program provides short term assistance to customers with special needs. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.CambriaPenelec- Cambria CountyFirstEnergy Corp.
FirstEnergy Corp. Equal Payment PlanOur Equal Payment Plan offers you the convenience of making consistent monthly electric bill payments, avoiding the seasonal highs and lows when usage fluctuates. The monthly amount is based on your history of electric use. Each quarter your payment amount is reviewed and, if necessary, adjusted to reflect your usage.CambriaPenelec- Cambria CountyFirstEnergy Corp.
FirstEnergy Corp. Pennsylvania Customer Assistance ProgramThis program is an alternative payment plan for low income residential customers. Participating PCAP customers are required to make regular monthly payments, but they receive a monthly subsidy credit in relation to their income. Pre- program debt forgiveness may also be offered. Community based organizations in our service areas administer the program. Cambria County Agencies are listed below. CONTACTS: Catholic Charities 814-535-6538 321 Main St., Seifert Medical Bldg., #5G Johnstown, PA 15901 Community Action Partnership of Cambria Co. 814-361-2395 516 Main Street, Johnstown, PA 15901 Dollar Energy Fund 888-282-6816CambriaPenelec- Cambria CountyFirstEnergy Corp.
FirstEnergy Corp. Third Party NotificationThird Party Notification enables you to designate someone we can contact – a relative, friend, clergy member, etc, if a final disconnection notice goes unanswered. If they agree, we will check with them before service is terminated. The person you designate does not have to pay your bill.CambriaPenelec- Cambria CountyFirstEnergy Corp.

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