Long Term Care Ombudsman Programs

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    The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 3035 Tyler Ave., El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

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    Taxonomy Code: FT-4950

    Programs that investigate and attempt to resolve complaints made by or on behalf of residents of nursing facilities, residential care homes, assisted living facilities and other supervised living facilities for older adults. The program also promotes policies and practices that improve the quality of life, health, safety, welfare and rights of residents; monitors laws, regulations and policies that affect those who live in long-term care facilities; provides the public with information about long-term care options; and promotes the development of consumer organizations concerned about long-term care. Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long term care system.

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    There are 13 matching records.
    Service NameDescriptionLocationProgramAgency
    Aging Services - Ombudsman ProgramInvestigates and resolves complaints made by or on behalf of older persons living in long-term care facilities or receiving long term care services in their home.IndianaOmbudsman ProgramAging Services, Inc.
    Allegheny County DHS - Ombudsman for Aging DepartmentEnsures quality of care in long-term care services. Investigates and resolves complaints concerning long-term care services related to health, safety, welfare, and rights of individuals who live in nursing homes and personal care homes as well as those who utilize adult day services, domiciliary care and community-based care programs. The program also educates the seniors, consumers, and the public about the long term-care services and the rights of the individual consumer. All inquiries are handled confidentially.AlleghenyArea Agency on AgingAllegheny County Department of Human Services
    Armstrong County Area Agency on Aging Ombudsman Services for SeniorsInvestigates and resolves complaints made for or on behalf of older persons living in long-term care facilities or receiving long term care services in their home.ArmstrongOmbudsman Services for SeniorsArmstrong County Area Agency on Aging
    Experience, Inc. - OmbudsmanFederally mandated, legally-based, and state certified to actively advocate and give voice to people who receive long-term care services, whether delivered in the community or a facility-based setting.WarrenExperience, Inc.Experience, Inc.
    Fayette County Area Agency on Aging Care Facility Complaints through Ombudsman ProgramInvestigates and resolves complaints made on or on behalf of older persons living in long-term care facilities or receiving long term care services in their homeFayetteSouthwestern Pennsylvania Area Agency on Aging - Fayette CountySouthwestern Pennsylvania Area Agency on Aging, Inc.
    Huntingdon-Bedford-Fulton Area Agency on Aging Long Term Care Ombudsman ProgramProgram that investigates and attempts to resolve complaints made by or on behalf of residents of nursing facilities, residential care homes, assisted living facilities and other supervised living facilities for older adults. The program also promotes policies and practices that improve the quality of life, health, safety, welfare and rights of residents; monitors laws, regulations and policies that affect those who live in long-term care facilities; provides the public with information about long-term care options; and promotes the development of consumer organizations concerned about long-term care. Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long term care system.BedfordHuntingdon-Bedford-Fulton Area Agency on Aging Bedford OfficeHuntingdon-Bedford-Fulton Area Agency on Aging
    Long Term Care OmbudsmanLong term patient care for older adultsMifflinMifflin-Juniata Regional Services Corporation - ProgramMifflin-Juniata Regional Services Corporation
    Mental Health Association in Beaver County - Health Choices OmbudsmanProvides assistance to residents of Lawrence and Beaver Counties who use Value Behavioral Health Services of Pennsylvania (VBH-PA)by explaining and supporting the members through the grievance and complaint process. The Ombudsman is involved in outreach that educates consumers about their rights and responsibilities as it relates to the Mental Health/Drug & Alcohol issues.BeaverMental Health Association in Beaver CountyMental Health Association in Beaver County
    Mercer County Area Agency on Aging, Inc. - OmbudsmanServes as an advocate for the rights of residents of long-term care facilities. The program investigates and seeks local solutions to complaints of residents and their families. MercerMercer County Area Agency on AgingMercer County Area Agency on Aging, Inc.
    Office of Human Services (Area Agency on Aging) - Main Office - OmbudsmanServes as a mediator who seeks to resolve complaints made by, or on behalf of, people who are residents of nursing homes, personal care homes and domiciliary care homes.ElkOffice of Human Services (Area Agency on Aging) - Main OfficeOffice of Human Services (Area Agency on Aging)
    OmbudsmanInvestigates complaints from nursing homes and residents that they are being denied their rights.PerryPerry County Area Agency on AgingPerry County Office of Aging
    Ombudsman ServicesA service that receives, investigates and resolves complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies.FranklinFranklin County Area Agency on AgingFranklin County Human Services
    Washington County Aging ServicesSenior Center services: transportation, congregate meal care management, home delivered meals, volunteer opportunities, and medical transportation. Adult Day Care and Ombudsman point of contact.WashingtonOffice of Human ServicesWashington County Government

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