Mental Health Crisis Lines

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    The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 3035 Tyler Ave., El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

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    Taxonomy Code: RP-1500.1400-500

    Programs that provide immediate assistance for people experiencing a mental health crisis such as a psychotic episode with the objective of defusing the crisis, often working closely with mobile crisis teams on standby, and helping the person develop a plan to link with resources for ongoing assistance, if required. A mental health crisis is a non-life threatening situation in which an individual exhibits extreme emotional disturbance or behavioral distress, is considering harm to him or herself or others, is disoriented or out of touch with reality, has a compromised ability to function, or is otherwise agitated and unable to be calmed. Other common indicators include feelings of intense sadness or depression, sleeping or eating problems, anxiety, severe distress, grief, anger or aggression, scattered, unfocused thinking, self-doubt, loss of motivation, lack of patience or irritability and paranoia. The service is generally available via telephone, email, chat and/or text.

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    There are 45 matching records.
    Service NameDescriptionLocationProgramAgency
    Allegheny County DHS - Information, Referral & Emergency ServiceBehavioral health crisis line answers 24 hours a day, seven days a week and puts the caller in touch with an Allegheny County delegate who can authorize and coordinate involuntary Emergency Examination and Treatment (sometimes called a "302" after the section in the law) and who can provide information about ongoing mental health services. Involuntary commitment is intended for individuals who are in imminent danger of harming themselves or others due to a serious mental illness. AlleghenyOffice of Behavioral HealthAllegheny County Department of Human Services
    Bucks County Department of Mental Health/Developmental Programs - Crisis Hotline24/7 Crisis Hotline for anyone in a mental health related crisis situation. Hotline staffed by trained crisis workers.BucksBucks County Department of Mental Health/Developmental Programs - Bucks; WarminsterBucks County Department of Mental Health/Developmental Programs
    Centerville Clinic, Inc. - Outpatient ServicesProvides professional services to individuals experiencing a psychiatric or emotional crisis situation. Provides outpatient psychotherapy, including marriage counseling, family therapy, diagnostic and therapeutic services for children, adults, and seniors, and psychological testing. Provides Family-Based and BHRS services, psychiatric evaluations and medication monitoring.WashingtonMH/MR ProgramCenterville Clinics
    Community Connections of Clearfield/Jefferson Counties - Behavioral Health Crisis HotlineHelp lessen the disturbance, to return the individual to their normal level of functioning in the least restrictive environment to make certain of their safety and the safety of others. Crisis Services will also seek to establish supports and patterns of behavior that reduce the future incidence of mental health crises for the individual.ClearfieldCommunity Connections of Clearfield/Jefferson CountiesCommunity Connections of Clearfield/Jefferson Counties
    Crisis Hotline - Allegheny re:Solve (resolve)Telephone crisis hotline. re:Solve ( resolve )Crisis Network responds to mental health emergencies.AlleghenyCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - ArmstrongTelephone crisis hotline.ArmstrongCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - BeaverTelephone crisis hotline.BeaverCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - ButlerTelephone crisis hotline.ButlerCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - CambriaTelephone crisis hotline.CambriaCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - Chester CountyTelephone crisis hotline.ChesterCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - CrawfordTelephone crisis hotline.CrawfordCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - ErieTelephone crisis hotline.ErieCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - FayetteTelephone crisis hotline.FayetteCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - GreeneTelephone crisis hotline.GreeneCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - IndianaTelephone crisis hotline.IndianaCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - LawrenceTelephone crisis hotline.LawrenceCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - MercerTelephone crisis hotline.MercerCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - Montgomery CountyTelephone crisis hotline.MontgomeryCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - PhiladelphiaTelephone crisis hotline.PhiladelphiaCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - Upper Bucks CountyTelephone crisis hotline.BucksCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - VenangoTelephone crisis hotline.VenangoCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - WashingtonTelephone crisis hotline.WashingtonCrisis NumbersCrisis Hotline Numbers
    Crisis Hotline - WestmorelandTelephone crisis hotline.WestmorelandCrisis NumbersCrisis Hotline Numbers
    Department of Behavioral Health and Intellectual Disability Services - Access to Alternative Services (AAS)Hotline for access to mental health residential services.PhiladelphiaDepartment of Behavioral Health and Intellectual Disability - Philadelphia; Center CityDepartment of Behavioral Health and Intellectual Disability Services
    Department of Behavioral Health and Mental Retardation Services - Suicide and Crisis Intervention HotlineTrained suicide/crisis intervention staff provide counseling, consultation and referral for people seeking assistance for acute psychiatric needs. Philadelphia residents can call if they (or someone they know): Are suffering from depression Have feelings or thoughts of wanting to harm themselves or others Have feelings of hopelessness Are having difficulty dealing with life stresses Suffer from intense anger or other emotional or substance abuse crisesPhiladelphiaDepartment of Behavioral Health and Intellectual Disability - Philadelphia; Center CityDepartment of Behavioral Health and Intellectual Disability Services
    Dickinson Center - Crisis Hotline - Elk/Cameron CountyProvides telephone, walk-in and mobile crisis intervention. ElkDickinson Center - Ridgway FacilityDickinson Center
    Dickinson Center - Crisis Hotline - Potter CountyProvides telephone, walk-in and mobile crisis intervention. ElkDickinson Center - Coudersport Main FacilityDickinson Center
    Excela Health - Crisis Response Center - WestmorelandCrisis intervention services are immediate, crisis-oriented services designed to resolve precipitating stress which are provided to adults and their families who exhibit an acute problem of disturbed thought, behavior, mood or social relationships. Walk-In Crisis Services provides face to face contact with individuals in crisis or with individuals seeking help for persons in crisis.WestmorelandCrisis CenterExcela Health
    Guidance Center - Administrative Office - Mental Health Crisis HotlineA crisis line operated twenty-four hours a day that provides support and direction to callers experiencing emotional distress.McKeanGuidance Center - Administrative OfficeGuidance Center
    Help LineJust feeling anxious? Need reassurance? Call the HelpLine at 717-264-2916 or 1-800-593-8351. Staffed by trained certified peer specialists and call specialists who have been there.FranklinMental Health Association of Franklin and Fulton CountiesMental Health Association of Franklin and Fulton Counties
    Lawrence County C.A.R.E.S. CenterLawrence County C.A.R.E.S. Center is a behavioral health consumer and family support and resource center that serves the residents of Lawrence County. Services cover aspects of life from the basic needs in life to social, economical, educational, and supportive assistance.
    • The Next Step: A Drop-In Center is a central place for self-help, advocacy, education, and socialization. The Next Step Center provides an opportunity for socializing and networking that addresses the isolation felt by many, especially those in mental health recovery. The Next Step increases knowledge in community resources and allows individuals to learn from each other. We also provide recreational opportunities such as a pool table, video game systems, movie room, an indoor basketball court, and workout equipment. Please contact a Next Step Associate with any questions by pressing 2 when you call in.
    • The Lawrence County Client Satisfaction Team (CST) consists of consumers, parents, family members and persons in recovery. Our members regularly visit consumers of mental health and/or substance abuse services. We ask that they complete an anonymous survey regarding the services they receive. This information is gathered to ensure quality services are available to consumers in Lawrence County. We report our findings to the Lawrence County Mental Health/Disability Services Office, Value Behavioral Health, and the providers. Please contact Vickie at extension 105 regarding any CST questions.
    • Social Security's Representative Payee Program provides financial management for the Social Security and SSI payments of our beneficiaries who are struggling to manage their payments. Our Rep Payee works with her clients to ensure their needs are met as far as housing, utilities, personal care items, groceries, etc. This is done via careful budgeting each month to ensure financial needs are met. Please contact Tina at extension 113 regarding any Rep Payee Program questions.
    LawrencePatches PlaceLawrence County C.A.R.E.S. Center
    Mental Health AwarenessFor all mental health-related questions, requests for copies of publications, and inquiries concerning NIMH research, policies, and priorities, please contact a health information specialist at the NIMH Information Resource Center.DauphinNational Institute Mental HealthNational Institute Mental Health
    Montgomery County Emergency Services - Crisis InterventionOur Crisis Intervention Department provides services for individuals experiencing psychiatric and/or drug/alcohol emergencies. Experienced crisis workers provide telephone support, referral information and comprehensive assessment. Our crisis services are intended to help individuals feel empowered to stabilize their lives. We offer comprehensive psychiatric assessments and make recommendations for inpatient or outpatient treatment or finding appropriate resources. Our services are offered over the phone or in person. Crisis workers and a psychiatrist meet with an individual and conduct a comprehensive assessment. When appropriate, a nurse practitioner or psychologist will be made part of the assessment team. Any individuals with medical conditions are assessed by a physician’s assistant or psychiatrist and may be referred to a local general hospital for further evaluation/treatment. After each evaluation, clients and families are given recommendations that may consist of: - Referral to the MCES Inpatient Program - Referral to another inpatient facility - Referral to a private psychiatrist and/or community outpatient program - Referral to the MCES Outpatient Program - Referral to a medical hospital for treatment of any medical conditions - Referral to the Crisis Residential Program - Referral to the MCES Mobile Crisis Intervention ServiceMontgomeryMontgomery County Emergency Service - Montgomery; NorristownMontgomery County Emergency Services
    NFL Life LineThe NFL Life Line was created to support members of the NFL family who may be in crisis or want to assist someone who is. Crisis takes different forms and happens for a variety of reasons, from financial trouble, legal issues, physical pain, relationship challenges, difficult life transitions, drug or alcohol problems, or emotional stress. When such problems affect one individual, it affects others close to them, much like a team is affected whenever a key player is hurt. That is why this program is for the entire NFL family: current and former players, team and league staff members, and their family members. The NFL Life Line is there for all of them. The NFL Life Line offers support and resources that can assist members of the NFL family in dealing with whatever issues they may be facing. The NFL Life Line connects members of the NFL family to trained professional counselors who are not affiliated with the NFL or its teams.Substance Abuse & Mental Health Services AdministrationSubstance Abuse & Mental Health Services Administration
    re:solve / resolveProvides round-the-clock, mental health crisis intervention, stabilization and linkage services for residents of Allegheny County. Services include telephone, mobile, and walk-in crisis intervention counseling; residential short-term crisis stabilization; and an addictions specialty clinic providing drug and alcohol assessment and referral services.Alleghenyre:solve Crisis NetworkWestern Psychiatric Institute and Clinic
    Safe Harbor Behavioral Health of UPMC Hamot - Crisis ServicesAround the Clock Crisis Services - - Telephone: Clients can call and speak to a trained Crisis staff member anytime. They will assess the situation and offer assistance or help refer the individual to valuable community resources and information. - Walk-In: Clients may come directly to the Crisis Center to meet face-to-face with a Crisis counselor to obtain support, referrals, or information. No appointment necessary. - Mobile: On-location support is available for emergency situations. Crisis staff will offer support, assistance to the hospital for evaluation, and other on-scene support. - Get Help: Face-to-Face • In your home • In the community - Follow-Up: Crisis Services will provide a follow-up program to assist individuals with support after initial contact. This can be done in-office or at the client’s home. ErieSafe Harbor Behavioral Health of UPMC Hamot - Crisis CenterSafe Harbor Behavioral Health of UPMC Hamot
    Stairways Behavioral Health - Meadville Office - Crisis Services of Crawford CountyProvides crisis hotline or mobile crisis intervention to persons who are experiencing a mental health crisis. Offers confidential help in assessing and stabilizing crisis situations and makes appropriate referrals to help resolve the crisis including assistance with inpatient mental health treatment when needed.CrawfordStairways Behavioral Health - Meadville OfficeStairways Behavioral Health
    Suicide HotlineHotline for potential suicide callers; connects with local suicide hotline.Substance Abuse & Mental Health Services AdministrationSubstance Abuse & Mental Health Services Administration
    Turtle Creek Valley Community Services - Service CoordinationInformation and referral, telephone intake for Agency services, 24 hour answering services, crisis intervention, and initial clinical assessment. Serving individuals with intensive mental health / intellectual developmental disabilities. Staff works closely with consumers to provide case coordination in all like skill areas.AlleghenyTurtle Creek Valley Community ServicesTurtle Creek Valley Community Services
    United States Army Warrior Transition Command - Wounded Soldier and Family HotlineThe Wounded Soldier and Family Hotline is designed to help Army leaders improve services to wounded soldiers and their families by listening to what the soldiers say about their health care issues and identifying systemic faults or problematic areas to better allocate resources. The hotline is staffed 24 hours a day, seven days a week by Army officers and civilians at Human Resources Command in Alexandria, VA. The hotline offers wounded soldiers and their families a way to seek assistance resolving medical issues by putting them in direct contact with the most appropriate services and resources. Toll Free: 800-984-8523 Overseas DSN: 312-421-3700 Stateside DSN: 421-3700United States Department of the Army, United States Army Warrior Transition CommandUnited States Department of Defense
    United States Department of Veterans Affairs - Homeless Veterans Program: Mental Health Services for VeteransThe United States Department of Veterans Affairs is committed to ending Veteran homelessness by the end of 2015. No one who has served our country should ever go without a safe, stable place to call home. The entire department has put its energy and resources into ending Veteran homelessness. VA's programs provide individualized, comprehensive care to Veterans who are homeless or at risk of becoming homeless. Our Veterans return from service with wounds we cannot always see. VA is committed to providing our Veterans with the mental health services they deserve. Too often, the emotional scars of service can contribute to Veteran homelessness or place Veterans at risk of homelessness. VA offers many mental health services for Veterans to help them get back on their feet. VA provides a variety of programs and services that Veterans can take advantage of, including:
    • Domiciliary Care for Homeless Veterans (DCHV) Program Domiciliary care was initially established to provide services to economically-disadvantaged Veterans, and it remains committed to serving that group. The Domiciliary has evolved from a "Soldiers' Home" to become an active clinical rehabilitation and treatment program for male and female Veterans and domiciliary programs are now integrated with the Mental Health Residential Rehabilitation and Treatment Programs (MH RRTPs). Domiciliary Care for Homeless Veterans Program
    • Substance Use Disorder Treatment Enhancement Initiative VA’s Substance Use Disorder Treatment Enhancement Initiative provides substance use services in the community to aid homeless Veterans’ recovery.
    • Readjustment Counseling Service’s Vet Center Programs The Readjustment Counseling Service’s Vet Center Programs feature community-based locations and outreach activities that help to identify and match homeless Veterans with necessary services.
    • VA’s Health Care for Homeless Veterans (HCHV) Program VA’s Health Care for Homeless Veterans (HCHV) Program offers outreach, exams, treatment, referrals, and case management to Veterans who are homeless and dealing with mental health issues, including substance use. At more than 135 HCHV sites, trained, caring VA specialists provide the tools and support necessary for Veterans to get their lives on a better track. Call VA’s toll-free hotline or visit Learn more about the HCHV Program.
    Visit website for additional information on these programs.
    United States Department of Veterans Affairs - Homeless Veterans ProgramUnited States Department of Veterans Affairs
    United States Department of Veterans Affairs - Veterans Crisis LineConnects veterans, active duty/reserve and guard service members in crisis and their families and friends with Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text.United States Department of Veterans Affairs - Information and Referral HotlinesUnited States Department of Veterans Affairs
    Universal Community Behavioral Health Crisis Intervention Services - Bedford Somerset CrisisProvides supportive counseling and crisis resolution through a 24-hour crisis hotline. Works with Bedford-Somerset Developmental & Behavioral Health Services (Bedford-Somerset DBHS) as well as local mental health professionals and hospitals to ensure each individual receives the treatment he or she needs. Crisis Counselors facilitate the mobile crisis response to individuals in the community and local hospitals.CentreUniversal Community Behavioral Health Crisis InterventionMeadows Universal Community Behavioral Health
    Veterans Health Administration - Combat Call CenterThe Veterans Health Administration (VHA) Vet Centers are a type of VA health care facility designed to provide outreach and readjustment counseling services through 232 community-based Vet Centers located in all 50 states, the District of Columbia, Guam, Puerto Rico, American Samoa, and the U.S. Virgin Islands. Services are also available for their family members for military related issues. Veterans have earned these benefits through their service and all are provided at no cost to the Veteran or family. Readjustment counseling is wide range of services provided to combat veterans in the effort to make a satisfying transition from military to civilian life. Services include individual counseling, group counseling, marital and family counseling, bereavement counseling, medical referrals, assistance in applying for VA Benefits, employment counseling, guidance and referral, alcohol/drug assessments, information and referral to community resources, military sexual trauma counseling & referral, outreach and community education. 1-877-WAR-VETS is an around the clock confidential call center where combat Veterans and their families can call to talk about their military experience or any other issue they are facing in their readjustment to civilian life. The staff is comprised of combat Veterans from several eras as well as families members of combat Veterans. This benefit is prepaid through the Veteran’s military service.AlleghenyVeterans Health Administration, Pittsburgh Vet CenterUnited States Department of Veterans Affairs, Veterans Health Administration
    WellSpan Philhaven Crisis Intervention - York - Edgar StreetPTrained professionals provide support, assessment, and referral for the following: - Aging problems - Depression - Domestic violence - Drug and alcohol problems - Mental health or mental retardation problems - Parent/child conflicts - Sexual assault - Suicidal thoughts or actions In addition, callers can receive up-to-date information on agencies and support groups which are designed to meet various needs. Provides in person crisis.YorkWellSpan Philhaven Behavioral Health -York - Edgar StreetWellSpan Philhaven Behavioral Healthcare Services

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