Information and Referral

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Information and Referral subcategories:
The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 3035 Tyler Ave., El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

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Taxonomy Code: TJ-3000

Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.

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There are 33 matching records.
Service NameDescriptionLocationProgramAgency
211 Maryland, Central Maryland211 Maryland is a critical UWCM service that skillfully and compassionately links people in need with community resources. It provides statewide, 24-hour information and referral to a wide variety of health and human services. Services are primarily provided over the telephone. Also screens for eligibility for earned income tax credit Provides information on free tax preparation sites for seniors and persons with low incomeYork211 Maryland, Central MarylandUnited Way of Central Maryland
AARP Foundation SCSEP - The Help DeskProvides resources to people 50 & older who have needs pertaining to housing, food, income, isolation or any other issues the client may have.AlleghenyAARP Foundation SCSEPAARP Foundation SCSEP
Center for Community Resources - Information and Referral DepartmentUtility assistance, tax preparation, specialized information and referral, aging and disability resources, 211.ButlerCommunity Education and OutreachCenter for Community Resources Butler County
Centre County Women's Resource Center Counseling and Advocacy - Information and ReferralPrograms whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services.CentreCentre County Women's Resource Center Counseling and AdvocacyCentre County Women's Resource Center
Coatesville VA Medical Center - Information and ReferralOur social work program assists veterans with VA and community services. Social workers help veterans find resources to meet their needs within the VA system and in their community such as home health services, legal services, transportation, and community living.Chester*Main Site (Coatesville Va Medical Center)United States Department of Veterans Affairs, Veterans Health Administration
Commonwealth of Pennsylvania Department of Human Services Office of Mental Health and Substance Abuse ServicesSTATE MENTAL HEALTH AND SUBSTANCE ABUSE AGENCYDauphinOffice of Mental Health & Substance Abuse Services- Pennsylvania DPWOffice of Mental Health & Substance Abuse Services- Pennsylvania DPW
Cumberland Link to Aging and Disability ResourcesProvides objective information on choices for long term living supports and services. Help consumers to evaluate the types of services needed. Make connections with organizations that provide services. Help with applications for assistance to pay for services. Assist in planning to meet future needs for services.CumberlandCumberland LINK to Aging and Disability ResourcesCumberland Link to Aging and Disability Resources
Ex-offender/Prisoner Re-entry InitiativesRe-entry breakfast and support, mentoring,going for the gold group and Freedom in Christ Support Group.DauphinFull Gospel Evangelistic Ministry of HarrisburgFull Gospel Evangelistic Ministry of Harrisburg
Franklin County Human Services, Information and ReferralFranklin County Human Services Information and Referral (I&R)/Pennsylvania 211 as well as LINK, is an available service to anyone who is seeking information regarding the availability of human services for those residing in Franklin County. PA211 is a 24 hour, 7 days a week, free and confidential resource that is intended for public use. Individuals who are uncertain of how to access the information or services that they desire are encouraged to contact us. If the desired information is not directly at hand, I&R will actively research and respond to the inquiry as quickly and efficiently as possible. Provides objective information on choices for long term living supports and services. Help consumers to evaluate the types of services needed. Make connections with organizations that provide services. Help with applications for assistance to pay for services. Assist in planning to meet future needs for services. Additionally, I&R provides resource materials in the form of the Where to Turn for Help guide, reeentry guide, Human Services Directory, etc.FranklinFranklin County Human ServicesFranklin County Human Services
Fulton County Partnership, Inc.- Fulton Program- Help LineA Help Line to connect you to the services you need.FultonFulton County Partnership - ProgramFulton County Partnership
Information and AssistanceACOFA staff is available to answer questions related to services and benefits for older people and refer people to other agencies providing services when appropriate.AdamsAdams County Office for AgingAdams County Office for Aging
Information and Assistance and IntakeI&A about AAA's services; intake for services requiring needs assessment by Care Management Division to access home services and referrals to other agencies when appropriate.DauphinDauphin County Area Agency on AgingDauphin County Area Agency on Aging
Information and Assistance and IntakeI&A about AAA's services; intake for services requiring needs assessment by Care Management Division to access home services and referrals to other agencies when appropriate.DauphinNorthern Dauphin Human Services Center Agency on AgingDauphin County Area Agency on Aging
Information and ReferralProvide Transitional Housing For Homeless Families-Adams County Permanent Housing For Homeless Individuals And Families With Documented Disability-York County Case Management Information And Referral Other Supportive Services AdamsTurning Point- Interfaith MissionPennsylvania Interfaith Community Programs, Inc., Adams County Housing Authority, Turning Point Interfaith Mission
Information and Referral AssistantInformation and Referral to appropriate agency; assistance in filing claims for medical insurances; provision of applications for PACE prescription discount drugs; property/rent rebate program.PerryPerry County Area Agency on AgingPerry County Office of Aging
Learning Disabilities Association of PAAdvocacy, info and referralDauphinLearning Disabilities Association of PALearnign Disabilities Association of PA
Morning Star Pregnancy ServicesMorning Star Pregnancy Services in Harrisburg, New Cumberland and Middletown are dedicated to providing compassionate care and practical assistance to women, men and teens unprepared for pregnancy. The following services are offered FREE of charge in all three locations: * Pregnancy Testing / Confirmations * Ultrasound exams by medical professionals * STD testing and treatment * Information on abortion risks and procedures * Education on pre-natal development * Assistance and referrals for spiritual nurturing * Parenting skills * HEART (Healing Encourgement for Abortion Related Trauma) support groups * Material support - Diapers & baby clothing, formula & baby furniture, pre-natal vitamins * "Because You're Worth It" Sexual Integrity Program * Assistance and referrals for housing, employment, adoption, legal services, child care and community programs including public assistance and WIC.DauphinMorning Star Pregnancy ServicesMorning Star Pregnancy Services
Morning Star Pregnancy ServicesMorning Star Pregnancy Services in Harrisburg, New Cumberland and Middletown are dedicated to providing compassionate care and practical assistance to women, men and teens unprepared for pregnancy. The following services are offered FREE of charge in all three locations: * Pregnancy Testing / Confirmations * Ultrasound exams by medical professionals * STD testing and treatment * Information on abortion risks and procedures * Education on pre-natal development * Assistance and referrals for spiritual nurturing * Parenting skills * HEART (Healing Encourgement for Abortion Related Trauma) support groups * Material support - Diapers & baby clothing, formula & baby furniture, pre-natal vitamins * "Because You're Worth It" Sexual Integrity Program * Assistance and referrals for housing, employment, adoption, legal services, child care and community programs including public assistance and WIC.DauphinMorning Star Pregnancy Services MiddletownMorning Star Pregnancy Services
Morning Star Pregnancy ServicesMorning Star Pregnancy Services in Harrisburg, New Cumberland and Middletown are dedicated to providing compassionate care and practical assistance to women, men and teens unprepared for pregnancy. The following services are offered FREE of charge in all three locations: * Pregnancy Testing / Confirmations * Ultrasound exams by medical professionals * STD testing and treatment * Information on abortion risks and procedures * Education on pre-natal development * Assistance and referrals for spiritual nurturing * Parenting skills * HEART (Healing Encourgement for Abortion Related Trauma) support groups * Material support - Diapers & baby clothing, formula & baby furniture, pre-natal vitamins * "Because You're Worth It" Sexual Integrity Program * Assistance and referrals for housing, employment, adoption, legal services, child care and community programs including public assistance and WIC.CumberlandMorning Star Pregnancy Services-WestMorning Star Pregnancy Services
New Hope Ministries - HanoverFood pantry, Financial Assistance for rent, utilities, transportation, stability classes - GED, Nurse Aide, Budgeting, Forklift, Truck driving, Vision Referral (for people with no eye insurance or means to pay for eye care/glasses), etc. YorkNew Hope Ministries - HanoverNew Hope Ministries
New Hope Ministries - MechanicsburgFood pantry, Financial Assistance for rent, utilities, transportation, stability classes - GED, Nurse Aide, Budgeting, Forklift, Truck driving, Vision Referral (for people with no eye insurance or means to pay for eye care/glasses), etc. CumberlandNew Hope Ministries - MechanicsburgNew Hope Ministries
New Hope Ministries - New OxfordFood pantry, Financial Assistance for rent, utilities, transportation, stability classes - GED, Nurse Aide, Budgeting, Forklift, Truck driving, Vision Referral (for people with no eye insurance or means to pay for eye care/glasses), etc.AdamsNew Hope Ministries - New OxfordNew Hope Ministries
New Hope Ministries - West Shore/LemoyneFood pantry, Financial Assistance for rent, utilities, transportation, stability classes - GED, Nurse Aide, Budgeting, Forklift, Truck driving, Vision Referral (for people with no eye insurance or means to pay for eye care/glasses), etc. CumberlandNew Hope Ministries - West Shore/LemoyneNew Hope Ministries
Office for the Deaf and Hard of HearingProvides information, referral and advocacy.DauphinPennsylvania Office for the Deaf & Hard of Hearing (ODHH)Pennsylvania Office for the Deaf & Hard of Hearing (ODHH)
Operation StrongVetOperation StrongVet is a nonprofit organization that supports returning veterans by connecting them to services that facilitate civilian transition and assists them with integration into community life.Operation StrongVetOperation StrongVet
Rendu Services Information and Referral ServiceProvides information and referral services to the communityFayetteInformation and Referral ServiceRendu Services
The Cancer Resource ConnectionProvides answers to questions about cancer by phone and literature about prevention, diagnosis, detection, cause, and treatment of many forms of cancer. Referrals are given to nationwide research clinics and hospitals. Also provides patient services, i.e., wigs, medication assistance, transportation.Dauphin## The Cancer Resource Connection## The Cancer Resource Connection
United States National Archives and Records AdministrationThe National Archives and Records Administration (NARA) is the nation's record keeper. Of all documents and materials created in the course of business conducted by the United States Federal government, only 1%-3% are so important for legal or historical reasons that they are kept by us forever. Those valuable records are preserved and are available to you, whether you want to see if they contain clues about your family’s history, need to prove a veteran’s military service, or are researching an historical topic that interests you. Many people know the National Archives as the keeper of the Declaration of Independence, the Constitution, and the Bill of Rights. But we also hold in trust for the public the records of ordinary citizens—for example, military records of the brave men and women who have fought for our country, naturalization records of the immigrants whose dreams have shaped our nation, and even the canceled check from the purchase of Alaska. In a democracy, records belong to the people, and for more than seven decades, NARA has preserved and provided access to the records of the United States of America. Records help us claim our rights and entitlements, hold our elected officials accountable for their actions, and document our history as a nation. In short, NARA ensures continuing access to the essential documentation of the rights of American citizens and the actions of their Government. United States National Archives and Records AdministrationUnited States National Archives and Records Administration
United Way of Beaver CountyUnited Way of Beaver County works with community business partners to raise funds and uses the funds to support programs and organizations that address critical community needs.BeaverUnited Way of Beaver CountyUnited Way of Beaver County
United Way of Bedford County Information and ReferralMaintains information about human service resources in the community to link people who need assistance with appropriate service providers and/or supplies descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.BedfordUnited Way of Bedford CountyUnited Way of Bedford County
United Way of Butler CountyUnited Way of Butler County’s mission is improving lives and creating positive, sustainable change in Butler County.ButlerUnited Way of Butler CountyUnited Way of Butler County
USA.govUSA.gov is the U.S. government's official web portal. USA.gov links to websites that provide useful, timely, citizen-centered government information and services consistent with our linking policy. USA.gov searches across all federal, state, local, tribal, and territorial government websites. Most government websites end in .gov or .mil, but many end in .com, .org, .edu, or other top-level domains.USA.govUSA.gov
USA.gov - VeteransGet information about benefits and other services for veterans.
  • Benefits for Veterans Find benefits by state or topic, such as health, employment, education, and more.
  • Cemeteries and Burials Find cemeteries and gravesites or learn more about burial benefits for veterans.
  • Education for Veterans Learn more about the G.I. Bill and how it can help you further your education.
  • Health Care for Veterans Find the care you need, learn more about health programs, and how you can protect your health.
  • Job Resources for Veterans Browse the job bank and get job tools and tips.
  • Memorials, Military History, and Monuments Find military history, historical facts, historical monuments, and memorials.
  • Returning Service Members Have you recently returned from military service? Find out how the VA can help you.
  • Women Veterans Learn more about health care and benefit programs for women.
USA.govUSA.gov

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