Information Sources

Service Categories
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The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 3035 Tyler Ave., El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

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Taxonomy Code: TJ-3200

Programs that provide information about a particular topic or service that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel such as a video relay service. Information may be in a self-serve, browsable format (for example a web resource directory or library of audio recordings) or provided by live agents with expertise in the field.

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There are 30 matching records.
Service NameDescriptionLocationProgramAgency
511NJ Phone ServiceSimply dial 511 or the toll free number 1.866.511.NJDT (6538). An automated voice system will prompt callers to choose from options such as Traffic Conditions, NJ TRANSIT, EZ Pass, and 511 New York, or 511 Pennsylvannia. Callers can respond verbally or by using the telephone's keypad. Dauphin511NJ - Motorist Travel Information511NJ - Motorist Travel Information
9 TO 5 Job Survival HelplineProvides information and advice on issues such as workplace discrimination, job safety, pregnancy policies, sexual harassment, computer monitoring, legal referals, FLMA, etc.Dauphin9to5 Wisconsin9 TO 5, National Association of Working Women
ABMS Certification LineProvides qualifications and certifications of doctors and physicians.DauphinAmerican Board Medical SpecialitiesAmerican Board Medical Specialities
Action CenterA nation-wide helpline providing information on detection and treatment of speech and hearing problems. Can refer caller to local speech pathologists and audiologists. Will send out information about speech and hearing free of charge.DauphinAmerican Speech Language Hearing AssociationAmerican Speech Language Hearing Association
AIDS FactlineInformation line for AIDS.DauphinPennsylvania Department of HealthPennsylvania Department of Health
American Association of SuicidologyListing of suicide prevention and crisis intervention agencies in USADauphinAmerican Association SuicidologyAmerican Association Suicidology
American Liver Foundation HelplineThe national ALF helpline provides information & answers about liver wellness and liver disease, as well as, support & information on local resources.Dauphin## American Liver FoundationAmerican Liver Foundation
Asbestos.comSupport for persons diagnosed with mesothelioma; a cancer found in the lining surrounding the lungs, the stomach or heart.
Brain Injury HelplineThis information and referral helpline can provide referrals for information about the condition and treatment of brain injuries, protection and advocacy services, local support groups, as well as links to other websites. Offers referrals to community and State resources in addition to the Brain Injury Association of Pennsylvania.DauphinHelp in PAPennsylvania Department of Health
Child Support Awareness Project (CSAW)Provides voice response message to answer common questions about child support in Pennsylvania. CSAW also provides specific telephone, address, hours of operation and other information for all county Domestic Relations offices in Pennsylvania.PhiladelphiaDomestic Relations Association of Pennsylvania (DRAP)Domestic Relations Association of Pennsylvania (DRAP)
Commonwealth of Pennsylvania Department of Human Services Office of Mental Health and Substance Abuse ServicesState Mental Health and Substance Abuse AgencyDauphinOffice of Mental Health & Substance Abuse Services- Pennsylvania DPWOffice of Mental Health & Substance Abuse Services- Pennsylvania DPW
CONTACT Helpline - PA211 SouthCentralHealth and human service Information and referral to thousands of services, agencies, support groups and hotlines. Provider of the PA211 easy to remember telephone number for information and referral services.DauphinCONTACT HelplineCONTACT Helpline
Cystic Fibrosis Association of Erie CountyHelps to cover the costs of travel and high cost of medical treatments that insurance does not cover. They provide aid to those who qualify on a quarterly basis through our Direct Dollar Disbursement and provide speakers and support to those in need.ErieCystic Fibrosis Association of Erie CountyCystic Fibrosis Association of Erie County
Disability Rights Pennsylvania (DRP)Provides information and referral to people of all ages with disabilities.DauphinDisability Rights Pennsylvania (DRP)Disability Rights Pennsylvania (DRP)
Gifted EducationStatewide advocacy group for Gifted Education (PAGE) for childrenAlleghenyPennsylvania Association for Gifted EducationPennsylvania Association for Gifted Education
HIV Health InfolineSince 1985, the HIV Health Infoline has provided HIV treatment and care information, free of charge, to people living with HIV, their providers and support networks. Staffed by highly trainied volunteers, the Infoline has the personal experiences and outside connections to answer questions about living healthfully with HIV.Dauphin## Project InformProject Inform
HMO/Managed Care ComplaintsInformation line for managed care complaints.DauphinPennsylvania Department of HealthPennsylvania Department of Health
Home Health ComplaintsInformation line for home health care complaints.DauphinPennsylvania Department of HealthPennsylvania Department of Health
Identity Theft Resource CenterThe ITRC is a non-profit organization established to support victims of identity theft in resolving their cases, and to broaden public education and awareness in the understanding of identity theft, data breaches, cyber security, scams/fraud and privacy issues.Identity Theft Resource CenterIdentity Theft Resource Center
Lead Information LineLead Information Line offers personal help and written information to parents, physicians, contractors and homeowners about lead poisoning and its prevention and control.DauphinHelp in PAPennsylvania Department of Health
Long-term Care HelplineInformation line for long-term care assistance.DauphinPennsylvania Department of HealthPennsylvania Department of Health
Love Inc of Bedford County Information LinesInformation on available services that meet callers needs.BedfordLOVE Inc. of Bedford County LOVE In the Name of ChristLove Inc of Bedford County
National Association for Continence - Information CenterInformation LinesNational Association for ContinenceNational Association for Continence
National Center for Missing and Exploited ChildrenOffers a Cyber-Tipline that the public may use to report Internet-related child sexual exploitation ( Provides technical assistance to individuals and law-enforcement agencies in the prevention, investigation, prosecution, and treatment of cases involving missing and expoited children. Assists the U.S. Department of State in certain cases of international child abduction in accordance with the Hague Convention on the Civil Aspects of International Child Abduction Offers training programs to law-enforcement and social-services professionals Distributes photographs and descriptions of missing children worldwide Coordinated child-protection efforts with the private sector Networks with nonprofit service providers and state clearinghouses about missing person's cases Provides information about effective state legislation to help ensure the protection of children.DauphinNational Center for Missing and Exploited ChildrenNational Center for Missing and Exploited Children
National Empowerment Center - Information LineOffer information and technical assistance to promote recovery, empowerment, hope and healing to mental health consumers and survivors. They provide: - A national directory of support groups, drop-in centers and statewide organizations. - Staff for workshops and public speakingNational Empowerment CenterNational Empowerment Center
National Health Information CenterNational Health Information Center (NHIC) is a health information referral service sponsored by the Office of Disease Prevention and Health Promotion. NHIC puts health professionals and consumers who have health questions in touch with those organizations that are best able to provide reliable answers. Using a database that contains descriptions health-related organizations, NHIC staff refers people to the most appropriate resource. NHIC also produces three annual health information directories (online): Federal Health information Centers and Clearinghouses, National Health Observances, and Toll-free Numbers for Health information. National Health Information CenterNational Health Information Center
Safe Drinking Water HotlineThe Safe Drinking Water Hotline provides the general public, regulators, medical and water professionals, academia, and media, with information about drinking water and ground water programs authorized under the Safe Drinking Water Act. The Hotline is operated under contract by Booz Allen Hamilton, Incorporated, and housed in its Crystal City, Virginia, offices. The Hotline responds to factual questions in the following program areas: Local drinking water quality Drinking water standards Public drinking water systems Source water protection Large capacity residential septic systems Commercial, and industrial septic systems Injection wells Drainage wells Dauphin## EPA Safe Drinking Hotline USEPA Office of Ground Water & Drinking WaterEPA Safe Drinking Water Hotline USEPA Office of Ground Water
Special Education ConsultLineToll free helpline which provides information for families and advocates of children with disabilities about school related concerns, special education regulations, procedural safeguards, and general disability questions.DauphinOffice for Dispute ResolutionOffice for Dispute Resolution
State Health Hotline and InformationGeneral health information and referrals including free pamphlets on health topics such as nutrition, drugs and alcohol, VD, etc. Sexually transmitted disease counseling is provided. Donor cards for kidney and other organs are issued. Reporting and prevention information on West Nile Virus, reports of dead birds. Birth/Death certificates; Nursing Home complaints; restaurant complaintsDauphinPennsylvania Department of HealthPennsylvania Department of Health
The Leukemia & Lymphoma SocietyProvides financial assistance to leukemia, lymphoma, Hodgkin Disease, and myeloma patients. Provides information and referral, support groups, peer counseling, educational seminars & educational materials.DauphinLeukemia & Lymphoma Society (LLS)Leukemia & Lymphoma Society (LLS)

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